1. Information We Collect
We may collect the following categories of information to deliver and improve the CongreSoft platform.
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Personal Information
- Name, email address, phone number
- User roles (e.g., pastor, admin, leader)
- Login credentials (encrypted)
- Church affiliation details
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Church & Member Data
- Attendance records
- Member profiles and engagement history
- Pastoral follow-ups and visitation logs
- Group, department, and leadership data
- Event and scheduling information
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Technical Information
- IP address
- Browser type and device information
- Usage logs and analytics data
2. How We Use Your Information
- Provide and operate the CongreSoft platform
- Improve system performance and features
- Enable church administration and engagement tracking
- Communicate updates, service notices, and support responses
- Ensure platform security and prevent misuse
- Comply with legal and regulatory obligations
3. Legal Basis for Processing (UK GDPR)
- Legitimate interests
- Contractual necessity
- User consent
- Legal obligations
4. Data Sharing & Disclosure
We do not sell or rent personal data. We may share information only in the following scenarios:
- With trusted service providers (hosting, analytics, email)
- When required by law or legal process
- To protect rights, safety, or property
- With explicit user consent
All third parties are bound by confidentiality and data protection obligations.
5. Data Security
- Encryption
- Secure hosting environments
- Role-based access controls
- Regular system monitoring
While we strive to protect your data, no system is 100% secure.
6. Data Retention
- Provide services
- Meet legal and contractual requirements
- Support church records as directed by users
Users may request deletion or export of their data.
7. Your Rights
- Access your personal data
- Request correction or deletion
- Object to processing
- Request data portability
- Withdraw consent at any time
Requests can be made via: support@congresoft.com
8. Cookies
CongreSoft uses cookies and similar technologies to maintain sessions, improve user experience, and analyse platform usage. You may manage cookies via your browser settings.
9. International Users
If you access CongreSoft outside the UK, you consent to your data being processed in the UK or other jurisdictions where our service providers operate.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
11. Contact Us
Tech Premier Limited
Leeds, United Kingdom
Email: admin@tech-premier.com